Our Guarantee
Vtron warrants that your Automatic Voltage Stabilizer is free from defects in materials and workmanship for one year from the purchase date. If it malfunctions within that time, we’ll replace or repair it for free at our nearest authorized service center.
What’s Not Covered:
- Damage caused by misuse, abuse, or unauthorized repairs.
- Damage caused by accidents, natural disasters, or overloading.
- Cosmetic damage to the unit’s cabinet.
- Standard variations in functionality (up to 30% for some models).
Warranty Service:
- To make a warranty claim, you’ll need to send the defective product to our official address at your own expense (one-way shipping).
- We’ll cover the cost of repairs and return shipping.
- Alternatively, we offer a premium pick-up service for an additional 10% of the original invoice amount.
- In some cases, we may authorize repairs by local technicians, with the company reimbursing the repair cost.
Additional Terms:
- A 5% cancellation fee (including taxes) applies if you cancel your order after it’s placed.
- Warranty coverage for hybrid or transformer-less inverters excludes error 09, overload burn, and burnt IGBTs/MOSFETs. Repairs for these issues may incur additional costs.
- We reserve the right to modify these terms at any time. Customers are responsible for staying updated on the latest terms.
Customer Service:
Need help? Contact our friendly customer service team on WhatsApp:- 8779804978